Find information about shopping and selling on NineCrafts.
Shopping
- Shipping & delivery — dispatch locations, processing times and delivery.
- Returns & refunds — physical goods, custom orders and digital downloads.
- Your account
Selling
- Seller Rules — eligibility, fees, original work and seller protections.
- Selling on NineCrafts
- Seller dashboard
Digital purchases
Digital downloads have no physical shipment. Check each listing for file contents, software requirements, license and delivery timing.
Read the digital download terms.
Reports and appeals
Copying and design protection and seller review and appeal protections are described in the Seller Rules.
Contact NineCrafts
Email support@ninecrafts.com for support, privacy requests, or help with a report or appeal. You can email us even if you cannot sign in. Include the relevant order or listing reference when available; do not send passwords, payment-card details or identity documents.